Automation Software offers automation wizards and commands of its own in addition to providing task recording and re-play capabilities. Using these programs you can record an IT or business task. Then if need be use the editor to edit the task, add new actions to the task, use variables or prompt user for values or even write an automation script from scratch using GUI automation command wizards.
If it provides task recorder capabilities it would be easier for you to record a script and edit it instead of writing a automation script from scratch. Many automation software show thousands of steps for a simple script. Can you figure out what and where to edit if you need to? Is the script easy to read? Having task editing capabilities that is so hard to use that you rather re-record it, is no good, is it? Do a simple test with the automation software you are evaluating, record a simple script, login to a web based email account, see if you can open the task editor and change the password or make few simple modifications. Pick any simple script that you prefer.